Press Ganey is a company that measures the quality of care in hospitals. They are committed to improving safety, quality, and patient-centered care. For more than 30 years, Press Ganey’s mission has been to support health care providers in understanding and improving the entire patient experience. As a strategic business partner to more than 26,000 health care organizations, Press Ganey leads the industry in helping clients transform the patient experience and create continuous, sustainable improvement.
Scores are based on returned patient surveys.
There are 2785 hospitals in the survey.
Scores are based off percentile ranking, which tells how our hospital performs relative to other hospitals by showing what portion of the other hospitals that our hospital is scoring higher or lower than.
Scores for Abbeville General in the 90th percentile are:
| Communication with Nurses | 99% |
| Nurses treat with courtesy/respect | 96% |
| Nurses listen carefully to you | 99% |
| Nurses explain in way you understand | 97% |
| Response of hospital staff | 91% |
| Call Button help soon as wanted it | 98% |
| Communication with Doctors | 99% |
| Doctors treat with courtesy/respect | 99% |
| Doctors listen carefully to you | 98% |
| Doctors explain in way you understand | 99% |
| Hospital Environment | 93% |
| Quietness of hospital environment | 94% |
| Staff talk about pain treatment | 90% |
| Care transitions | 91% |
| Good understanding managing health | 93% |
| Understood purpose of taking meds | 94% |
Abbeville General continues to provide Access to Quality Care Close to Home!